Terms of Service

These General Terms and Conditions (“Terms”) govern the use of www.largachayliebelt.com and any subdomains (the “Site”), as well as purchases of products offered by Largacha y Liebelt GmbH (“Largacha y Liebelt”, “we”, “us” or “our”).

By placing an order through the Site, you agree that your purchase is subject to these Terms. Please read them carefully before placing an order. Mandatory consumer protection rights that apply to you under applicable law remain unaffected.

1.1 “Largacha y Liebelt” means Largacha y Liebelt GmbH, a company incorporated under Swiss law.

1.2 “Customer” means any natural person or legal entity placing an order through the Site. Where these Terms distinguish between consumers and business customers, a “Consumer” means a natural person acting for purposes predominantly outside their trade, business or profession.

1.3 “Product(s)” means the footwear, accessories and other goods offered for sale on the Site.

1.4 “Agreement” means the sales contract concluded between Largacha y Liebelt and the Customer for the purchase of Products.

1.5 “Terms” means these General Terms and Conditions.

2.1 These Terms apply to all offers, orders, deliveries and Agreements made through the Site unless otherwise expressly agreed in writing.

2.2 Any terms submitted by a Customer will apply only if and to the extent expressly accepted by Largacha y Liebelt in writing.

2.3 If mandatory consumer law grants a Consumer rights that cannot be excluded or limited by contract, those rights take precedence over any conflicting provision in these Terms.

3.1 Product descriptions, photographs, materials, sizing information and other information on the Site are provided with reasonable care. Because screens, photography and natural materials may vary, colours, textures and appearance may differ slightly from what is shown online.

3.2 Prices are displayed in the currency shown on the Site. Applicable VAT or sales taxes will be included or shown as required by the law applicable to the sale. Any shipping charges, customs duties, import taxes or other charges payable by the Customer will be disclosed during checkout where reasonably possible or otherwise borne as stated in the Shipping Policy.

3.3 We may correct typographical, pricing, technical or other errors on the Site. If an error materially affects an order already placed, we will contact the Customer before proceeding.

3.4 Product availability is subject to stock. Placing a Product in a shopping cart does not reserve it.

4.1 By submitting an order, the Customer makes an offer to purchase the selected Products subject to these Terms.

4.2 After an order is submitted, the Customer will receive an electronic acknowledgement. This acknowledgement does not necessarily constitute acceptance of the order.

4.3 The Agreement is concluded when Largacha y Liebelt expressly confirms acceptance of the order or dispatches the Products, whichever occurs first.

4.4 We may refuse or cancel an order for legitimate reasons, including non-availability, suspected fraud, payment failure, obvious pricing or description errors, or restrictions affecting delivery. If payment has already been collected for a cancelled order, the relevant amount will be refunded.

4.5 The Customer is responsible for providing complete and accurate contact, billing and delivery information.

5.1 The Customer must pay the amount due using one of the payment methods made available at checkout.

5.2 Available payment methods may change from time to time. Payment processing may be provided by third-party payment service providers and may be subject to their own terms.

5.3 Ownership of the Products remains with Largacha y Liebelt until full payment has been received to the extent permitted by applicable law.

6.1 Products will be delivered to the address provided by the Customer using the shipping method selected or otherwise stated at checkout.

6.2 We may use third-party logistics providers, warehouses, carriers and other service providers to fulfil orders.

6.3 Delivery times shown on the Site are estimates unless expressly stated otherwise. Where mandatory law provides a maximum delivery period, that period applies.

6.4 If a Product cannot be delivered within the applicable or agreed period, the Customer will be informed and, where required by law, may set an additional reasonable delivery period or cancel the Agreement and receive a refund.

6.5 Risk passes to the Customer when the Customer or a third party designated by the Customer, other than the carrier, takes physical possession of the Products, except where applicable law provides otherwise.

7.1 Consumers purchasing online may have a statutory right of withdrawal depending on the country in which they are resident. For Consumers protected by European Union distance-selling rules, the statutory withdrawal period is generally fourteen (14) days from the day on which the Consumer, or a third party designated by the Consumer other than the carrier, receives the Products.

7.2 To exercise a statutory right of withdrawal, the Consumer must inform Largacha y Liebelt of the decision to withdraw by a clear statement before the applicable withdrawal period expires. Contact details and any available return process will be stated in the Returns Policy on the Site.

7.3 Where a statutory right of withdrawal applies, the Consumer must return the Products without undue delay and, in the European Union, no later than fourteen (14) days after communicating the decision to withdraw.

7.4 Unless Largacha y Liebelt agrees otherwise or applicable law requires otherwise, the Customer bears the direct cost of a return made because the Customer has changed their mind. For defective, incorrect or non-conforming Products, return costs will be handled in accordance with applicable law.

7.5 Products may be inspected only to the extent reasonably necessary to establish their nature, characteristics and fit. The Customer may be responsible for any diminished value resulting from handling beyond what is necessary for that purpose.

7.6 Where the statutory right of withdrawal applies, we will reimburse payments received in accordance with applicable law. We may withhold reimbursement until the Products have been received back or the Consumer has supplied evidence of having sent them back, where permitted by law.

7.7 Any voluntary return or exchange right offered by Largacha y Liebelt in addition to statutory rights is governed by the Returns Policy published on the Site.

7.8 There is no general statutory right of withdrawal for ordinary online purchases under Swiss law. Any voluntary return right offered to Customers in Switzerland is therefore governed by the Returns Policy, without affecting mandatory rights relating to defective Products.

8.1 Products must conform to the Agreement and to any mandatory legal guarantees applicable to the Customer.

8.2 Customers should inspect Products after receipt and contact us promptly if a Product is defective, damaged, incorrect or otherwise non-conforming. A failure to notify us immediately does not reduce any mandatory rights that cannot lawfully be excluded.

8.3 For Consumers in the European Union, mandatory consumer law generally provides a minimum two-year legal guarantee for goods. Remedies may include repair, replacement, price reduction or refund depending on the circumstances and applicable law.

8.4 For Customers in Switzerland, statutory warranty rights are governed by Swiss law, subject to any valid contractual provisions and mandatory minimum warranty periods.

8.5 Normal wear and tear, damage caused by misuse, improper care, accidents, alterations or use contrary to care instructions are not Product defects unless mandatory law provides otherwise.

9.1 Questions or complaints relating to an order, Product or the Site may be submitted using the contact details below.

9.2 We will acknowledge and handle complaints within a reasonable period. Where specific response deadlines are required by mandatory law, those deadlines apply.

10.1 Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability for intent or gross negligence where it cannot lawfully be excluded.

10.2 Subject to Article 10.1, Largacha y Liebelt is not liable for indirect or consequential losses that were not reasonably foreseeable when the Agreement was concluded.

10.3 For business customers only, and to the maximum extent permitted by law, our aggregate liability arising from an Agreement will not exceed the amount paid for the Products giving rise to the claim.

10.4 We are not responsible for delays or failures caused by events beyond our reasonable control, but this does not affect any mandatory rights the Customer may have.

11.1 The Site and its content, including brand names, logos, photographs, product designs, graphics, text and other materials, are owned by or licensed to Largacha y Liebelt and are protected by applicable intellectual property laws.

11.2 Customers may use the Site for personal, lawful shopping purposes. No content may be reproduced, distributed, commercially exploited or used to create derivative works without prior written permission, except where permitted by law.

12.1 Personal data is processed in accordance with the Privacy Policy published on the Site.

12.2 Third-party providers involved in payments, fulfilment, shipping, analytics or other services may process personal data in accordance with their own privacy notices and applicable law.

13.1 We may update these Terms from time to time. The version applicable to an order is the version in force at the time the order is placed.

13.2 Changes will not retroactively alter an already concluded Agreement unless required by law or expressly agreed with the Customer.

14.1 These Terms and Agreements are governed by Swiss law, excluding its conflict-of-law rules, to the extent that such choice of law is permitted.

14.2 For Consumers, this choice of Swiss law does not deprive them of mandatory consumer protections applicable in their country of habitual residence where those protections cannot validly be excluded.

14.3 Any dispute arising out of or in connection with these Terms or an Agreement will be submitted to the competent courts at the registered office of Largacha y Liebelt GmbH, except where mandatory consumer jurisdiction rules provide otherwise.

15.1 If any provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions remain in effect.

15.2 An invalid or unenforceable provision will, to the extent permitted, be replaced by a valid provision that most closely reflects its intended economic and legal purpose.

15.3 A failure by Largacha y Liebelt to enforce any right under these Terms does not constitute a waiver of that right.